Privacy Policy

We at Ronald McDonald House Charities NZ respect your right to privacy. All employees of Ronald McDonald House Charities NZ, governed by the Ronald McDonald House Charities NZ, are required to comply with privacy policies designed to protect the confidentiality of your personal information. Our staff are authorised to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Your personal information is collected and stored with safeguards appropriate to its sensitivity to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We only collect and use your personal information with your knowledge and consent and limit the purposes to the following:

Supporters, event participants and sponsors

The purpose for collecting personal information about supporters, event participants and sponsors is to:

  • thank them for their financial support;
  • maintain financial and tax records as required by law;
  • send out charitable donation receipts;
  • establish and maintain harmonious donor relationships;
  • keep them informed about Charities activities, programs, services, special events and opportunities to volunteer or to give;
  • respond to a request made by a lawful authority or for other purposes required by law.

Families and visitors

The purpose of collecting personal information about family members and their visitors is to:

  • Register eligible families and their members staying at our facilities;
  • meet families needs during a stay, if needed;
  • keep families informed about the Charities  activities, programs, services, special events and opportunities to give

The identity of anyone who contacts us through this website is kept confidential to Ronald McDonald House Charities NZ.

We do not rent, sell or trade our mailing lists.

We never disclose your personal information, unless required by law, without your knowledge and consent. Unless you advise us otherwise, by receiving or reading this Privacy Policy, you are deemed to have given us your consent to the collection, use and disclosure of your personal information for the purposes set out in this Privacy Policy. If you do not wish us to collect, use or disclose your personal information in the manner set out in this Policy, or for further information, please contact:

Ronald McDonald House Charities NZ
PO Box 6644
Wellesley Street
Auckland 1141
Phone: 09 539 4300
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice. If at any time, you would like to correct the personal information we have about you, you can let us know by contacting us at the email or postal address listed above.

From time to time, it may be necessary for us to change this privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.