In early 2014, Hazel and Andrew Sim from Napier welcomed Carter into the world. Little did they know the massive journey that this little bundle of joy was about to take them on.
Carter was just eight weeks old when the Sim family made their first trip to Ronald McDonald House® in Auckland. Carter had been unwell for weeks and doctors decided that he needed specialist tests.
Hazel and Andrew arrived at Ronald McDonald House after a huge day on the hospital ward where Carter had undergone test after test. Mentally drained and sleep deprived, Hazel says they were confused about what had just happened. They were also stressed about their two girls back in Napier, needing to take time off work, bills and expenses. Most of all, they were worried sick about Carter.
“As soon as we stepped through those doors at Ronald McDonald House we instantly felt some sort of relief,” says Hazel. Overwhelmed by the support, they instantly worried how they would afford this accommodation while paying their mortgage and bills.
All of their worries quickly disappeared. They were reassured by staff there was never any expectation of payment. “It was so heartwarming. Andrew and I could not believe it. We were so humbled to know that donations from people all over the country were the reason we had somewhere to stay whilst we cared for our little man,” says Hazel.