Not all heroes wear capes! As a House Hero your role is to assist housekeeping to maintain the high levels of cleanliness that are set at the house. In addition to the tangible effect of a clean and hygienic environment, you will also be helping to create and maintain a safe and homely environment for families.

As a maintenance volunteer you play a vital role in ensuring the Houses are safe and operational. This role is hands-on and includes leaf blowing, water blasting, cleaning House vehicles, and more skilled jobs if your experience allows.

The Ronald McDonald House Family Room is located within the National Children’s Hospital and provides 12 short stay bedrooms for caregivers of critically ill children. In these situations, it is imperative they remain under the same roof as their child. The Family Room also provides a respite for families who are staying with their child on the ward. It is a quiet day lounge to relax and unwind in a calm and friendly space.

Volunteering in the Family Room, you will regularly be around families struggling with extremely difficult circumstances. Therefore, it is important that you are comfortable working with people during stressful times and that you possess a warm, empathetic nature.

The House can quickly become a hive of activity so it is important to have a team member at the front desk at all times, helping to make families and visitors feel welcome. A varied role which involves answering the phones, collecting and distributing mail, booking couriers and taxis, and administration.

We are fortunate enough to have groups come in and cook dinners for our families as part of our group volunteering dinner programme. Dinner hosts will support our chef in managing the group to ensure a delicious and nutritious meal is served to our families at 6pm. Hosts will ensure that the facilities are left clean and tidy and ready for the next users.

You will have a passion for cooking, be an ambassador for RMHC New Zealand, and have a good understanding of people coordination.

The food service role is varied. You will be on your feet and get a chance to interact with families as they come and go from the kitchen as well as learn a cooking technique or 2 from our chef! Our food service volunteers provide support to our chef by helping to prepare and cook meals, preparing salads, sandwiches and other lunches, individually packaging and labelling meals, clearing kitchen of equipment, washing up and sanitising.

RMHC is a welcoming, friendly place for the families of children in hospital. We want it to be their home away from home. The purpose of movie night is to have a fun activity for the children in the House, and to give the parents/caregivers a break. This is a fun role, where you can get to know the children staying at RMHC.

We have individual volunteers who will help run activities as part of our school holiday programme. This is a great role for university students or anyone who enjoys spending time with children!