Ronald McDonald House in Christchurch provides support to families of patients up to and including the age of 18 seeking medical treatment at any Christchurch Hospital.

Any family who lives 100 kms away and needs to travel so their child can receive treatment in Christchurch is eligible to stay.

This can include, but is not limited to:

• Families of babies in the Neonatal Intensive Care Unit
• Pregnant women, and their families, experiencing high-risk pregnancies
• Families of children receiving mental health treatment
• Families of children receiving oncology (cancer) treatment
• Families of children with serious injuries
• Families of children undergoing surgery

• To ensure you’re eligible for travel and accommodation financial support, you must be registered with the Ministry of Health. 
• You need your registration number before leaving or your travel and accommodation will not be funded – if it hasn’t arrived before you leave home, please contact your local district health board. 
• If there is time, please call us on 03 377 3311 to confirm your booking 24 hours before you are due to arrive.

• We will be restricting access to the Houses to resident families only; no visitors (by arrangement on a case-by-case basis). Unfortunately, we cannot accommodate visitors for family dinner nights as this makes it difficult for our volunteers to cater accurately. 

Ronald McDonald House Christchurch provides families with:

• Fully equipped communal kitchens with pantry, refrigerator and freezer food items
• Ensuite bedrooms
• Bed and bath linen
• Laundry facilities
• Wi-Fi
• Quite Adult’s Lounge
• Teenager’s Activity Room
• Children’s Art Room
• Co-working space
• Car parking
• Disability access
• Indoor and outdoor play areas
• Prams, port-a-cots, bassinets , children’s car seats

Every room in the House has a phone. Your friends and family can call you directly on this. Your phone extension will be given to you on arrival.

Please ask your family and friends to send mail for your attention to:

c/- Ronald McDonald House Christchurch
33 Cashel Street
Christchurch, 8013

You will only need to bring your personal items such as toiletries, clothing, communication devices etc.

Our Family Dinner Programme runs most evenings with members of the community preparing a meal and dessert for families staying at the Christchurch House. We have fully stocked freezers and pantries which you are welcome to.

For any additional food requirements, there is a New World Supermarket at South City Mall on Colombo Street, just a 2-minute drive away, or Fresh Choice on Lichfield Street, a 9-minute walk from the Christchurch House.